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Is the Starbucks app down? How to check problems and outages

STARBUCKS has established itself as a behemoth coffee chain that has further cemented its position with online methods to make purchases.

However, some Starbucks app users sometimes complain of intermittent outages and problems on the app.

A smartphone with the fast-food app Starbucks is seen on the screen in Hong Kong, Hong Kong, on July 31, 2018
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A smartphone with the fast-food app Starbucks is seen on the screen in Hong Kong, Hong Kong, on July 31, 2018Credit: Getty Images

Is the Starbucks app down?

On May 28, 2022, at approximately 5am EST, hundreds of Starbucks app users flocked to social media to report that the application was experiencing outages, according to .

About 94 percent of users reported issues with the app, while five percent noted problems with the website.

However, one percent of users reported that their issues stemmed from checking out on the app.

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Starbucks has yet to address the outage.

According to the map on Down Detector, the bulk of the outages appear to be taking place in Boston, Chicago, New York, and Washington.

How can I check problems and outages on the app?

Users can check problems and outages on the app by logging on to the official .

Another way of checking outages and problems on the app is to check what customers are saying on social media platforms such as Twitter and Facebook.

Close-up of sign reading Mobile Order Pickup, part of an app-based mobile ordering system at a Starbucks cafe in San Ramon, California, June 4, 2019
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Close-up of sign reading Mobile Order Pickup, part of an app-based mobile ordering system at a Starbucks cafe in San Ramon, California, June 4, 2019Credit: Getty Images - Getty

When else has Starbucks' app stopped working?

This is at least the second time in the last two weeks that the company's customers have experienced outages on the app.

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The Starbucks app allows users to place and pay for their coffee orders remotely.

It also allows users to store their Starbucks Rewards cards on their phones.

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