Microsoft 365 down UPDATES: Thousands hit by outage on website as servers crash

THOUSANDS of Microsoft 365 users have been hit with an outage on its website this morning.
According to Downdetector, the issues started about 9am this morning and is affecting access to Microsoft 365 apps for the web.
In a post on X, Microsoft says it is currently investigating the issue.
It comes only a couple of weeks after an outage at Microsoft 365 caused Outlook to collapse, leaving thousands of users without access to their emails.
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Recap – what happened at Microsoft 365?
Here’s how the issue developed today:
- Reports started at about 9am (UK) – 600 in the UK, more than 100 in the US, according to Downdetector.
- The issue affected access to Microsoft 365 apps for the web.
- Microsoft posted a statement on X to say it was investigating the problem.
- The outage not affected only users in the UK and US – there were also reports from South Africa and India.
- The latest issue came only a couple of weeks after an outage at Microsoft 365 caused Outlook to collapse, leaving thousands of users without access to their emails.
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Website hit the worst
According to Downdetector, more than two-thirds of the issues raised were from users of the website.
Reports dip in the UK
There are now less than 100 reported issues with Microsoft 365 on Downdetector, which would indicate the problem is close to being resolved.
Yet another outage at Microsoft 365
The latest outage comes only a couple of weeks after a server crash at Microsoft 365 caused Outlook to collapse, leaving thousands of users without access to their emails.
Users in US continue to report issues while the number of reports in the UK dips
There has been a slight rise in the number of US users reporting issues – 400 – while the number of reports in the UK has fallen to just below 500, according to Downdetector.
We’ll keep you updated here with all the latest news from users and any new statements from Microsoft.
Recap – what do we know so far?
Here's what's happened at Microsoft 365 this morning:
- Reports started at about 9am (UK) – 600 in the UK, more than 100 in the US, according to Downdetector
- The issue is affecting access to Microsoft 365 apps for the web
- Microsoft is investigating the problem
- The outage is not affecting only users in the UK and US – there have been reports from South Africa and India
- It comes only a couple of weeks after an outage at Microsoft 365 caused Outlook to collapse, leaving thousands of users without access to their emails.
Users in US continue to report issues while the number of reports in the UK dips
There has been a slight rise in the number of US users reporting issues – 400 – while the number of reports in the UK has fallen to just below 500, according to Downdetector.
We'll keep you updated here with all the latest news from users and any new statements from Microsoft.
Outage at Microsoft 365 now affecting users across the world
Users in India and South Africa now say they are being affected by the outage.
Below are some of the comments posted in reply to the Microsoft statement (see post at 11.17 for full statement).
You can follow us here for all the latest updates.
Yet another outage at Microsoft 365
The latest outage comes only a couple of weeks after a server crash at Microsoft 365 caused Outlook to collapse, leaving thousands of users without access to their emails.
Small number of users report issues in the US
There are reports of users having problems accessing the website in the US although the number is slightly smaller – 600+ (UK) vs 100+ (US).