Is your phone company overcharging you by £400 a year? How to find out

British Gas pays £1.48m back to pre-payment customers after top-up meter chaos

Virgin Media customers struggle to access internet services following outage

Bulb Energy pays £1.76m in refunds after overcharging thousands of customers

BT internet outage in Scotland leaves 100,000 customers unable to use the web

Sky TV is giving new and existing customers 25% off via Lidl's new loyalty app

Furloughed workers ‘three times more likely to have defaulted on a payment’

Universal Credit claimants can get phone and broadband for £10 a month

Sky, Plusnet and EE to switch vulnerable broadband customers to cheaper deals

DECODE THE JARGON

A third of Brits are baffled by financial jargon including loan-to-value

Struggling phone, broadband and TV customers should get payment holidays

BT to move 1.3m landline users to unlimited plan costing up to £54 a year extra

All the government discounts & benefits Brits are entitled to - how to claim

Sky to hike broadband and TV prices by up to £72 a year from August

How lockdown could add £792 extra to your household bills - and how to slash them

Older and low income households cut back on energy use during lockdown

How to get help paying your council tax as over 2million are behind on bills

Londoners have cancelled more direct debits than any other UK region

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